Our company constantly monitors the technology of production and construction. The production processes are certified by the international quality system ISO-9000 and are constantly being improved.
3 years for any type of house glued laminated timber produced at the enterprises of the ZAVDOZ group of companies.
The warranty is provided without traditional encumbrances for mandatory maintenance and / or assembly of specialized enterprises, subject to the manufacturer's specifications and GOST 20850-2014.
Provided that the house is built by divisions of the ZAVDOZ group, an extended warranty is valid.
50 years - for a house kit made of glued laminated timber of the "Premium" configuration, as well as for the installation of walls from the specified timber;
30 years - for a house kit made of laminated veneer lumber of the "Comfort" package, as well as for the installation of walls from the specified timber;
10 years - for a house kit made of laminated veneer lumber of the "Standard" configuration, as well as for the installation of walls from the specified timber;
30 years - for foundation and basement concrete works;
20 years - for roof structures;
7 years - for wooden Euro-windows ZAVDOZ, including installation work.
2 years - for paintwork and exterior tinting.
1.1. The guarantee is provided by ZAVDOZ Group of Companies LLC (tax number 5248040110) within the framework of all companies belonging to the ZAVDOZ group. The warranty comes into effect after the completion of construction and fulfillment by the customer of all payment obligations;
1.2. Lack of documents (construction contract) is not a reason for refusing a guarantee if the customer is registered in the group's customer base;
1.3. The warranty is retroactive and applies to all orders placed prior to the publication of this information;
2.1. This guarantee is valid only on condition that the products made of glued laminated timber are coated with an antiseptic compound at the factory (impregnation is a standard equipment included in the price of timber, can be canceled only at the request of the client) and transported in bags with the original packaging. The manufacturer also recommends covering the inner walls of the building with water-based varnish at the end of the installation of the structure, and the outer walls with a protective impregnating compound.
2.2. This warranty is valid only if construction works are carried out by construction companies of the ZAVDOZ group: by trained teams under the supervision of experienced foremen and under the control of the electronic construction management system ZAVDOZ.
2.3. The warranty is valid subject to the recommended maintenance.
2.4. The warranty for purchased building materials is valid within the framework of the guarantees provided by the manufacturers.
3. This warranty does not cover the following:
- periodic grinding of walls and coating the timber with a paint and varnish composition due to its normal wear and tear;
- natural knotting and outflow of resin pockets (applies to Standard and Standard Plus beams, does not apply to Premium beams)
- damage to the house kit and other elements of the house as a result of improper operation, the use of laminated veneer lumber for other purposes or not in accordance with the normal conditions of its operation;
- damage as a result of accidents of lightning strike, flooding, fire, improper ventilation, improper wiring of engineering systems and electrical outlets, as well as other causes outside the normal operating conditions of the material.